At School Employees Credit Union, it's of the utmost importance to ensure that our members are always receiving the state-of-the-art conveniences they deserve.
If you have not found a service you are looking for throughout the rest of the site, the answer to your question may be within this handy section. Take advantage of helpful contact information and service details for a number of things that make your banking life easier.
Automated Deposit & Payment Forms
Submit this form electronically by logging in to Online Banking and selecting "ACH Direct Transfer Form" under the "Additional Services" tab.
Want the same benefits offered to those with direct deposit or payroll deduction, but your employer doesn't offer it? Have funds transferred each month automatically from your account at another institution through ACH Direct Transfer, and get the same benefits as all the rest.
Courtesy of the Washington State Department of Retirement Systems.
Have a portion of your paycheck deposited automatically – for as little, or as much, as you want. For automatic deposit of your entire paycheck, please see your payroll office.
Payroll Deposits for Non-School Employees – Please see your payroll office to set up automatic deposits of any amount.
Pay the minimum due, the entire balance, or a set amount. Payments are automatically deducted from your credit union savings or checking account.
At your request, we'll supply you with postage-paid envelopes to send your deposits and loan payments. Or order by phone during regular business hours at 1-888-628-4010.
For same day processing, domestic wire requests must be submitted and verified by 12:00 p.m. PT. International wire requests must be submitted and verified by 10:00 a.m. PT. If you're named on the account designated to receive the wire, you may opt to request the wire by phone during regular business hours at 1-888-628-4010. For more information on sending or receiving a wire transfer, please see our Wiring Instructions.
Share the purchasing power of your Visa card by adding an authorized Visa user to your account. A separate card will be issued with the authorized user's name on it.
Unauthorized Activity & Transaction Research Forms
Offers assistance in balancing your account statement, tips to help you spot mistakes, and instructions of what to do if you think you've found an error.
Are charges continuing to appear for a service or membership you've canceled? Let us help. Please print the attached form and call us at 1-888-628-4010, during regular business hours, for instructions on how to complete it.
Seeing fraudulent Visa debit and/or ATM transactions against your account? Use this form to deactivate your card and dispute those charges. (If you suspect fraudulent activity on your Visa credit card, call Cardholder Services immediately at 1-866-820-4927.)
Having a problem with a Bill Pay payment or need to place a stop on one? We'll help you figure it out.
Have you been overcharged for a Visa debit card transaction? Or, charged for a reservation that had been canceled? If your efforts to resolve the issue with the merchant have been unsuccessful, we'll do our best to help. (If you are disputing charges on a Visa credit card, please call Cardholder Services at 1-866-820-4927.)